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Helpdesk Information |
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Vendors interested
to participate in online tendering must contact the centralized helpdesk team
at mjunction, Kolkata. Our helpdesk
officers will provide you, assistance and guidance on the following: |
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Submission of Bids online |
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Following officers have been
designated for the above activities. You may contact them as per your
requirements |
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Please contact the following Helpdesk Officers for any kind of
bidding related issues : |
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Helpdesk Officers Tel Nos.: 033-6601 1717 (9:30 am to 5:30 pm) |
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Cell: 9163348280 / 9163348283 / 9163348284 / 9163348285 / 9163348286 /
8584008116 / 8336925964 / 8584008205 (From 5:30 pm to 8:30 pm) |
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i) Web Browser : Internet explorer
v9.0 or higher recommended . Note : For users
with Windows 10, whose default browser is Microsoft edge, following steps may
be performed to access EPS 1.
Open Microsoft Edge 2.
Type the BHEL website 3.
On the Right hand side, click on more action (3 dots sign) 4.
Click Open with Internet Explorer As per Microsoft guidelines and considering security
compliance we have stopped supporting Microsoft XP You may please refer the link for your reference - https://www.microsoft.com/en-us/WindowsForBusiness/end-of-xp-support |
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ii) Please disable POPUP Blocker of your Internet
Explorer iii) Open you I.E page => Click
Tools => Click Internet Option => Click Security => Click Custom
Level => Select Miscellaneous => Select Include local directory path
when uploading directory path when uploading path to a server => Click
Enable => Click OK => You will get Security Message " Are you sure
you want to change the settings for this zone ?" Click Yes => Click
Apply = Click OK. Please close your internet explorer and open it again. |
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Technical Settings : |
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1. Java
Runtime Environment (JRE) 1.8 and above must be installed 2.
Please install net meeting software like TeamViewer 7 for online support |
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3.
Acrobat Reader
must be installed. |
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Once you get your
Login ID & Password, please do the following steps : |
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1.
Please install Java Runtime Environment (JRE)
1.8 and your Digital
Certificates for sign in and encryption |
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2. You are required to login to https://bheleps.buyjunction.in/ , select respective unit from the Buyer
Organization (Dropdown Menu) and click Sign in |
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3. Key in your login code and password and click Enter |
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4. System will ask you to change password |
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5. Again login with new password |
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6. System will show sign in certificate, Select your sign in certificate
and click OK |
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7. You will be automatically logged out from the system. |
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8. Call RFQ owner of the respective BHEL factory, and request to
approve your signing certificate. Once your certificate is approved, you will
get auto generated approval email alert. |
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9. Now login again with login code and new password |
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10. Select
Digital certificate from the POP UP. |
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11. Now
you have logged in into the system. |
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You have to map your
Encryption Certificate as per the following process : |
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1.
On the top right hand
margin you will find Digital
Certificate. Click on Digital Certificate |
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2.
Click Register DSC |
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3.
Select the radio
button For Encryption & Click Select
Digital Certificate |
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4. System will display your Encryption
Certificate, Select the same |
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5. New window will appear showing thumbprint of certificate, Click Close |
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6. Then Click Exit |
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NB: If you have SHA1
1024 bit certificate then you need to select the Both instead of Encryption
in 12.3 step in the above mention procedure. |
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